All Services

[ managed it & cybersecurity ]

your virtual IT department

Proactive, flat-rate IT management that reduces cost and mitigates risk — from enterprise networking and device fleets to zero-trust security and cloud operations. We keep your business running so your team can focus on the work that matters.

Flat-rate

Predictable monthly billing

Proactive

Issues prevented, not just fixed

Multi-site

Apple & Windows fleets

Abstract enterprise network and security infrastructure

Why managed IT

IT that prevents fires instead of fighting them

Most small and mid-sized businesses bleed time and money on IT that only gets attention when something breaks. Our Managed IT practice flips that model. For a predictable flat-rate fee, we take ownership of your entire technology stack — proactively monitoring, securing, and improving it so problems are resolved before they ever reach your team.

Led by a systems engineer who has run IT for venture-backed startups, e-commerce platforms, and multi-site wellness resorts, we bring enterprise-grade discipline to organizations that don't have — or don't want — a full in-house IT team. You get a senior technology partner, not a call-center ticket queue.

What we manage

Full-stack IT operations

Managed Services & Helpdesk

A predictable flat-rate engagement that turns IT from a reactive cost center into a proactively managed asset. We become your outsourced IT department.

  • Proactive monitoring, patching, and maintenance to stop problems before they cause downtime.
  • Responsive tiered helpdesk for end-users — ticketing, triage, and resolution with clear SLAs.
  • Predictable flat-rate billing designed to reduce total cost of ownership and remove budget surprises.
  • Asset lifecycle tracking, warranty management, and documented runbooks for every system we touch.

Enterprise Networking

Design, deployment, and management of fast, reliable, and secure multi-site networks built on Ubiquiti Unifi and enterprise-grade hardware.

  • Unifi switching, routing, and high-density wireless design for offices, retail, and campuses.
  • VLAN segmentation, guest isolation, and secure wireless (WPA3 / RADIUS) configurations.
  • Site-to-site VPN, SD-WAN, and resilient multi-site connectivity with failover.
  • Structured cabling guidance, AV systems, and network documentation for every location.

Device Management (MDM)

Fully automated device lifecycle management across Apple and Windows fleets using Kandji and Microsoft Intune.

  • Zero-touch enrollment so new hardware is configured, secured, and ready on day one.
  • Automated onboarding and offboarding tied to HR events and role-based access.
  • Policy-driven app deployment, OS patch enforcement, and configuration baselines.
  • Remote lock, wipe, and inventory for lost, stolen, or decommissioned devices.

Security & Zero-Trust

Building a defensible, zero-trust security posture around your identities, endpoints, and data — not just your network perimeter.

  • Single Sign-On (SSO) and identity federation via SAML, OAuth, and Active Directory / Entra ID.
  • Endpoint detection, hardening, and continuous vulnerability compliance monitoring.
  • Multi-factor authentication, conditional access, and least-privilege access controls.
  • Email security, phishing defense, and security-awareness guidance for your team.

Cloud & Cost Optimization

Right-sizing your cloud footprint and SaaS spend while improving reliability, backups, and disaster recovery.

  • Microsoft 365 / Google Workspace administration, migration, and tenant hardening.
  • SaaS license rationalization and procurement negotiation to eliminate waste.
  • Backup, business continuity, and disaster-recovery planning with tested restores.
  • Cloud environment optimization and forecasting to keep spend predictable.

IT Automation & Integration

Replacing manual, error-prone IT tasks with automated workflows that scale with your business.

  • Automated onboarding/offboarding pipelines with role-based access provisioning.
  • Integrations across MDM, identity, ticketing (JIRA / ServiceDesk), and HR systems.
  • Custom scripting and tooling to automate repetitive operations and reporting.
  • Documentation-as-code so your environment stays auditable and reproducible.

How we engage

From audit to ongoing partnership

01

Discovery & Assessment

We audit your current environment — network, endpoints, identity, cloud, and security posture — and document where you stand against best practice.

02

Strategy & Roadmap

You receive a prioritized remediation plan and a phased roadmap with clear costs, timelines, and the business risk each item addresses.

03

Onboarding & Hardening

We deploy monitoring, MDM, SSO, and security baselines, standardize configurations, and bring every device and account under management.

04

Ongoing Management

As your virtual IT department we run day-to-day operations, helpdesk, and continuous improvement on a predictable flat-rate retainer.

Platforms we run on

We standardize on best-in-class, enterprise-grade tooling so your environment is secure, auditable, and built to scale — not a patchwork of consumer-grade fixes.

Ubiquiti UnifiKandjiMicrosoft IntuneMicrosoft 365 / Entra IDActive DirectoryGoogle WorkspaceSAML / OAuth SSOJIRA Service ManagementZero-Trust / VPN

Who we partner with

Growing startups

Teams scaling past the point where IT can live on someone's side desk, who need enterprise discipline without an enterprise headcount.

Multi-site operations

Businesses with offices, retail, or facilities across locations that need consistent, centrally managed networking and security.

Engineering-heavy firms

Technical organizations that need an IT partner fluent in both infrastructure and the R&D realities of their work.

[ get in touch ]

Ready to stop firefighting your IT?

Start with a no-obligation assessment of your current environment. We'll show you exactly where your risks are and what a managed partnership would look like.

info@breakthroughmaterialsandtechnology.com+1.424.242.8413
Mon–Fri: 8:00am – 6:00pm · Sat–Sun: On Call
West Hollywood, California